When you visit our website, you provide us with two types of information: personal information that identifies you (such as your name, email address, phone, billing address, …) and non-personal information (such as your IP address and browser type) that does not identify you personally, but gives us information about your computer and about your activities on our site. This information includes your IP address, your browser type, the date and time you access the site, and the website that referred you to our site. We also collect and store information from your computer using cookies. A cookie is a small file stored on your computer that is tied to information about you. For example, when you sign in to your Tickethookups account, cookies will be used to save your email address so the next time you visit your Tickethookups account from the same computer we will remember your email address in order to make your experience faster and simpler.
If you buy a ticket, register for a guest list, RSVP or enroll in a program or special offer on our website, we might will collect personal, financial information (your credit card number and expiration date, billing address, etc.) and any information specified by the Organizer and provided by you voluntarily in connection with the event. Your personal information, voluntarily submitted by you in a connection with the event is shared with event’s Organizer. We do not store or provide your full credit card information with the Organizer.
From time to time, we also may ask you some questions about yourself (such as your interests and activities, your age, etc.) so we know how to serve you better. You do not have to answer these questions if you would rather not.
Finally, we also may receive information about you from third parties (such as updated delivery and address information, purchase history and additional demographic information), and we may allow third parties to display advertisements on our site. These companies may use tracking technologies, such as cookies, to collect information about people who view or interact with their advertisements on our site. This information allows them to deliver targeted advertisements and judge their effectiveness. We do not provide any personal information about you to these third parties.
You can elect to not provide personal or financial information, but this may limit your ability to use our website and register for events listed through our website.
If you wish to opt out of having cookies set on your browser, the only way to accomplish that is through the settings on your web browser to delete all cookies and disallow further acceptance of cookies. Note that disabling cookies on your browser may also disable many of the features available through our website. We therefore recommend that you leave cookies enabled.
We know it is very important to protect the information you share with us. We take appropriate security measures to help safeguard this information from unauthorized access and disclosure. For example, only authorized employees are permitted to access your personal information, and they may do so only for limited reasons. We also encrypt credit card numbers and other sensitive information before it is sent from your computer to ours. We also use firewalls to help prevent unauthorized access to your personal information.
You should feel confident using our website. However, no system can be completely secure. Although we take very significant steps to secure your information, there is always a chance that your information will not always remain secure, and you should always take great care in handling and disclosing your personal information.